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Technical Solutions Manager, FMO

职位编号
2025-13221
招聘人数
1
职位类别
Regular Full-Time

Position Summary, 职位概述

This role is responsible for technical sales support of FMO products in the AP region, ensuring customer satisfaction by providing product information, consultation services, and resolving product-related issues. Key responsibilities include coordinating resources to support the sales team, assisting in the promotion of new products or new-grade products, following up on product quality feedback and driving the efficient closure of related issues, while also providing guidance to relevant personnel and supporting the Responsible Care® Management System to meet RC14001® specification requirements.

This role reports to Commercial Director.

The role is best located in China.

Job Responsibilities, 工作职责

  • Responsible for technical sales support related work for FMO products in the AP region, ensuring customer satisfaction in terms of product information provision, consultation responses, and resolution of product issues.
  • Plan and coordinate resources to ensure appropriate support for sales team activities such as customer visits.
  • Assist in the promotion of new products or new grades, negotiate quality specifications by monitoring customer trials and obtaining technical approvals, while ensuring product issues are resolved.
  • Effectively implement Performance Based Management (PBM) by engaging in self-improvement, clarifying personal goals and tasks, and carrying out work with professional competence.
  • Provide leadership and guidance to relevant technical support personnel, sales staff, and related project personnel.
  • Support the implementation and maintenance of the Responsible Care® Management System, ensuring compliance with the requirements of the RC14001® technical specification applicable to relevant sites/regions.

Requirements, 要求

Competencies:

  • Possesses solid FMO-related professional knowledge (familiar with product and technical characteristics, or able to quickly master them through strong learning agility) and processing experience, and can provide processing recommendations to the sales team and customers.
  • Management Ability. Ability to allocate resources with appropriate skills, provide direction, guidance and support, and drive effective outcomes through coordinated efforts.
  • Team Leadership: Ability to mobilize, support and guide collaborative efforts across parties to achieve objectives in a manner that aligns with the company's values and standards of excellence.
  • Technical Excellence. Knowledgeable about Cabot’s technical capabilities
  • Technical Product and Process Knowledge. Knowledge and capabilities to be recognized as credible advisor in the manufacturing technology, implementation and stewardship. Preferred to have experience of handling process equipment, no matter in lab or factory scale.
  • Communication, Presentation & Engagement. Ability to engage with others in a manner that is relevant, timely and appropriate to the environment. Strong in communication:  very convincing communication skill to build strong relationship with customers’ engineer and  R&D.
  • Problem Solving. Applies analytical thinking to identify causes of and identify potential solutions to problems.  Able to be innovative in identifying new solutions.
  • Good personality : open mindset and good listening skill. be accountable and has strong mindset of ownership spirit

 

Skills/Education:

  • Bachelor’s/University degree in technical field.
  • Requires 8+ years experience, including prior leadership experience.
  • Chinese and English fluent and willing to travel cross region.

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About Cabot


Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.

Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.

Innovation that drives sustainability

Many of the world’s greatest sustainability challenges are fundamentally chemistry problems. We can convert the mobility sector from internal combustion engines to electric vehicles, but this requires batteries with greater range and lower cost. This is fundamentally a chemistry challenge. We can have a zero-energy building, but this requires high performance insulation, efficient solar panels, and energy storage solutions. Each of these are fundamentally chemistry challenges.

At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.

Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, “Creating for Tomorrow,” we are focused on our core strengths to lead in performance and sustainability – today and into the future.


EEO/AA Employer/Vet/Disabled/RC14001


Realizing we function better together than individually, Cabot Corporation is proud to be an equal opportunity employer. We are committed to fostering an inclusive culture that embraces our differences and to empower employees to achieve exceptional results, without consideration of sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation for employees’ and applicants’ disabilities or religious beliefs and practices, in accordance with applicable law.

Cabot is committed to supporting and maintaining a safe and environmentally focused working environment. All employees are expected to uphold this commitment in every position.

Nondiscrimination Policy with Respect to Discussion of Pay


This is to advise that it is the policy of Cabot Corporation not to discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This policy, however, shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as part of that employee's essential job functions (such as in payroll or HR) discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless that disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing or other action, including an investigation conducted by Cabot, or otherwise as required by law.

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